Shipping

Processing time

Orders are processed and dispatched within 2–4 business days (Monday to Friday, excluding public holidays). You'll receive a confirmation email with tracking once your order ships.

Shipping costs

Shipping is free on orders over $30. Orders under $30 ship for a flat $6. Your shipping cost is shown at checkout before you pay.

Australian delivery

We currently ship within Australia only. Most orders arrive within 5–15 business days of ordering, including processing time.

Why does delivery take this long?

Our products ship directly from our production partners rather than a local warehouse. This keeps prices low, but it means delivery takes a little longer than a local retailer. If you order multiple items, they may arrive in separate packages on different days.

Tracking

Every order includes tracking. Tracking can take 3–5 business days to show movement after your order ships, so don't stress if it's quiet at first.

Delays and lost parcels

Delivery estimates aren't guaranteed and can be affected by carrier delays, customs and peak periods. If your tracking hasn't updated for 10 business days, or your order hasn't arrived within the estimated window, email vybespaceshop@gmail.com and we'll sort it out. See our Returns & Refunds page for what happens if an order is lost.

Address errors

Please double-check your shipping address at checkout. We can't be responsible for orders sent to an incorrect address provided by the customer, but get in touch quickly and we'll do our best to help.